FIT IT & Business Systems

What does the course entail?

The modern business and administration environment requires a range of capabilities in areas such as IT, presentation / communications skills, the internet and general administration.

This programme imparts effective office administration skills with a proficiency in IT, providing participants with the complement of skills necessary to pursue employment opportunities in the public, private or community sector.

What do you need to join this course?

  • Ambition to succeed in an office environment
  • A strong work ethic and an interest in IT
  • Problem solving skills
  • Flexibility in work patterns; willingness to work in the SME Office, or general retail or services sectors
  • Ability to work as a team member; organised and self-motivated.

Where could I work?

On completion of this course participants pursue a variety of opportunities in areas such as clerical and administration, retail and customer care, in a range of small to medium size enterprises. Accordingly graduates may find themselves working in the IT industry, financial / legal services, general office environment as well as in an administrative / customer service roles in hotel, retail and hospitality sectors.

"The multicultural environment which I studied helped me to become a good communicator, more confident and more professional." George Jiglau FIT Student

What does the course entail?

  • Work Positive (Personal & Professional Development)
  • Communications
  • IC3
  • Reception Skills
  • Text Production
  • Word Processing - Microsoft Word
  • Overview of Internet / Web
  • Employment / Progression Strategy


  • FIT Certificate
  • Microsoft Word

What are the job titles?

  • Secretarial Support
  • Clerical Support
  • Office Administration
  • Customer Support

How can I progress in this area?

With experience in an office environment you may progress from a support role to a lead role with responsibility for a particular area such as payroll, invoicing, purchasing, or be appointed as administration support to a project, department or senior staff member / management.

With further skills development and training you could progress to a role of office manager or office administrator or specialise in certain areas such human resource management, accounts, public relations, marketing or IT support.

This course also gives learners a good basis from which to progress onto further education. There are a broad range of further education opportunities on offer at the moment that graduates can progress onto on completion of their course.

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